Head of Delivery Governance, Organisational Capability and Change Management
Over 30 years experience at Citi with a demonstrated history of working in a wide variety of fields in financial services. Strong execution experience in Business Agility - in particular how to adopt Scrum and Kan Ban to non-tech use cases, Business IT solutions, Project Management of direct and virtual teams, Project / Release/ Business Readiness Governance, Internal Audit and Stakeholder Management. Rob holds a Certified Practising Accountant (CPA), Australia for over 29 years.
Currently focused on - driving forward compatible work practice adoption of business agility, design thinking, change management mindsets at Citi AU and Regionally.
Talks at YOW!
Cracking the Business Agile Enigma - Business Agility Australia 2019
The Consumer Bank in Australia is recognized as one of the few country offices in Citi globally that has developed a successful Business Agile framework with multiple non-technology use cases, some of which have now been exported.
This 3-year transformation has reinvented the way we deliver initiatives and empower our people day to day. Taking a grass roots approach we are maturing our Business Agile framework that has elevated collaboration, accountability, engagement and is consistently delivering significant business value.
By not just running Agile teams but creating an 'Agile Mindset' that has driven the adaptation of tools and concepts to suit different teams and use cases. Our Business Agile framework has proven to be a sustainable model to the point where it is ingrained in the way people work across all non-tech teams.