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The world’s first invisible bank: A story of DBS’ digital transformation

Business Agility Australia 2018

In today’s global market, organisations need to be able to adapt rapidly and effectively to change. During this session, Paul Cobban shares his insights on DBS’ transformation journey to become a more agile and data-driven organisation. To deliver on its customer promise to ‘Live more, Bank less’, DBS has designed an enterprise start-up culture to drive seamless and invisible banking. Paul Cobban will also elaborate on how DBS is re-imagining banking by driving ambitious innovation and productivity and building capabilities that make banking joyful for our employees and effortless for our customers.

Paul Cobban

COO, Technology and Operations

DBS Bank


Experienced banking executive with 20 years experience in major business transformations across innovation, customer experience, operational excellence and IT. Worked in top level positions across Banking IT, Operations and Business roles.

Worked with DBS (current), Standard Chartered Bank (13 years), JP Morgan (3 years) and IBM (4 years)

Fellow of the Institute of Banking and Finance in Singapore. A regular on the speaker network and a SartupUp Bootcamp Mentor