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Cultivating Production Excellence

YOW! 2019 Melbourne

Taming the complex distributed systems we're responsible for requires changing not just the tools and technical approaches we use; it also requires changing who is involved in production, how they collaborate, and how we measure success.
In this talk, you'll learn about several practices core to production excellence: giving everyone a stake in production, collaborating to ensure observability, measuring with Service Level Objectives, and prioritizing improvements using risk analysis.