Keynote: Manufacturing High Performance
YOW! CTO Summit 2018 Melbourne
Since Taylor's theories of scientific management in the early 20th century, most management has focused on improving performance by changing behavior, and changing behavior by changing motivation. Turns out, people are more creatures of habit than they are of motivation or calculation. Psychological safety, engagement, and caring about people are all important for the leader of an organization, including a technical organization. To take that a step further and get a high performance team, most engineering organizations need to be de-bureaucratized. Most attempts to improve engineering efficiency focus on process. That's difficult and boring. Fortunately, you can get better results by making actual engineering decisions that restructure organizational decision-making, turning normal teams into high performance teams.